Yeastar P-Series Software Edition with the Enterprise Plan is a software IP PBX platform for mid-to-large organizations requiring unified communications, an integrated contact center, and production-ready connectivity with business platforms. The system deploys on-premise or on major cloud providers including AWS, Azure, and Google Cloud, supporting distributed configurations and centralized administration across multiple sites.
The platform scales to 10,000 extensions and 1,000 concurrent calls, from 4SC to 1024SC based on allocated server resources. Compared to Standard, the Enterprise Plan adds Virtual Fax, Call Note, Call Accounting, Custom Call Report, Call Timeline, Voicemail Announcement, Remote SIP Service for registering remote SIP endpoints without port forwarding, and a centralized Phonebook. The advanced contact center module includes skill-based routing, Queue Panel, Wallboard with SLA monitoring, post-call reporting, and an optional Outbound Call Center with Auto Dialer and campaign management.
Integrations include Microsoft 365 (Teams, Outlook, Azure AD/Entra ID), SSO via Google and Red Hat, CRM and helpdesk platforms — Salesforce, HubSpot, Dynamics 365, Zoho, Bitrix24, Odoo, Zendesk — contact synchronization from Microsoft SQL and LDAP, and remote file archiving to Google Storage, Amazon S3, SharePoint, and S3-compatible storage. Omnichannel messaging covers Live Chat, SMS, Facebook, and WhatsApp. Available AI features include AI Receptionist, voicemail transcription, call transcription and summary, and Text-to-Speech for voice prompts.
The Enterprise Plan targets IT administrators, system integrators, and operations teams managing communications infrastructure where contact center performance, CRM integration, and advanced reporting are primary requirements. Suited for organizations that need a fully capable UCaaS platform on controlled infrastructure without the SDK extensibility, Active Directory integration, and video conferencing reserved for the Ultimate tier.
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